Privacy Policy

At sobharealtyapartments.com (“we,” “our,” or “us”), we are highly concerned about protecting the privacy and personal information of website users from any misuse. This privacy policy outlines how we use, collect, and safeguard any information shared by you (user or visitor). By using our website or the services we provide herein, you agree to the practices stated below.

What information do we collect?

Our website collects two types of information from a user, which include “personal information” and “non-personal information” as described below:

Personal information

This information helps us to identify you as a user or contact you as and when needed. This may include details such as:

  • Your name
  • Email address
  • Mobile number
  • City or location
  • Property preferences
  • Any information you provide through forms, WhatsApp, or calls

Note: At the time of property-related transactions, we may collect your documents as well.

Non-personal information

This non-identifiable information might help us with data analytics so that we can offer you customized deals, offers, and property references. This information includes:

  • Your device type
  • Browser version
  • IP address
  • Pages you visit on our website
  • Time spent on the site
  • Cookies
  • Tracking data

How do we collect information?

There are several means through which we collect information from our website visitors or users:

  • When you visit our website and fill out any form, such as the callback form, inquiry form, etc.
  • Whenever you contact us using our contact methods, such as email, call, or WhatsApp.
  • At the time you browse our website, this leads to automatic data collection.
  • When you register for any updates, offers, and newsletters.
  • Or, in case you request information or visit our website.

Why do we collect your information?

We do information collection so that we can provide you with a smooth and engaging experience on our website. With this information, we can do the following:

  • Respond to your inquiries and provide you with the requested details.
  • Help schedule site visits or arrange consultations, as and when needed.
  • Besides that, it also helps us share with you project brochures, offers, and latest updates.
  • So that we can improve your experience on our website.
  • In addition to that, we use your updates to send you important alerts related to new launches, pricing, and other property updates.
  • So that we can comply with the latest laws and regulations whenever needed.
  • To prevent fraud and misuse of our services.

Information sharing via sobharealtyapartments.com

Our website and staff do not sell or trade your personal information. However, we may share your data with:

  • Our service providers with whom we have partnered for marketing purposes, customer support, and website analytics.
  • Authorized real estate companies with whom we have partnered to provide you with details of the mentioned projects.
  • Government authorities, if ever required by law to fulfill any legal purposes.
  • Any of our business partners who help us to assist you in a better way.

Every third party with whom we share your information is supposed to protect your Personally Identifiable Information.

Cookies and tracking tools

On our website, we use cookies to provide you with an improved browsing experience so that we can:

  • Remember your preferences
  • Understand website traffic
  • Show you relevant ads or property suggestions
  • Analyze user behavior to improve the performance of our website

If you want, you can disable these cookies by navigating to the browser settings. However, disabling these cookies may also downgrade the performance of some website features.

Measures we take to protect your information

Our team uses strict security measures so that we can protect and safeguard your information. The security measures that we take are as follows:

  • Encrypted communication
  • Secure servers
  • Limited access controls
  • Regular security checks

While we take all the necessary measures to protect your privacy, no online platform can guarantee comprehensive protection from online threats. By continuing to use this website, you accept and acknowledge this reality.

Your rights and choices

Based on your current location, you may have the following rights:

  • Ask us to send a copy of your personal information.
  • Request any kind of corrections or updates to your existing information.
  • You can also ask us to delete your personal information (unless we need it for any legal reasons).
  • Ask us to unsubscribe from any marketing messages or opt out of cookies.

To practice these rights, you can send us direct requests to our email address.

For how long do we keep your information?

Your information will stay on our databases for as long as we need to provide you with requested services or comply with any legal requirements. Once these purposes are fulfilled, we delete it safely.

Links to third-party websites

Our website contains links to third-party websites to provide you with necessary services and additional information. However, please note that we are not responsible for these privacy practices or information on those websites. Before taking action on their websites, make sure to review their policies and terms of use separately.

Updates and changes to this privacy policy

If deemed necessary, our backend team may make necessary changes to this privacy policy. Hence, make sure to check the “Last Updated” date and then take action accordingly.

In case of any concerns or queries, use our contact details and connect with us.